Customer Service

 Orders can be placed on line via the website or over the phone.

If you wish to discuss your order first, then please give us a call on 01284 848731 and we'll be able to help you.  Phone lines are open from 9am - 4pm Monday to Friday.

Goods are usually despatched within 3-5 days.

Smaller items  will be despatched with a courier and you will receive an email and a text message advising you of the delivery date and time.

Larger items are usually delivered on a pallet and we will let you know when delivery can be expected.

The majority of our items are delivered by pallet as they are big and very heavy.  The driver will be able to unload the pallet to your property, but is unlikely to take it to the bottom of your garden. 

All prices are in British Sterling and include VAT.

Deliveries are made Monday to Friday, excluding English public holidays.